Support

SUPPORT RESOURCES

FREQUENTLY ASKED QUESTIONS

Do you have questions? We have answers. With over 60 years of experience manufacturing fine-engineered hardwood floors, we have encountered just about every question out there! Here are a few of our most commonly asked questions and their answers.

ECO-FRIENDLY FLOORING

Since 1956, the makers of The Garrison Collection have taken pride in being a family business that cares about the health of your family and the natural resources we utilize. Today, the brand is known across North America for dazzling, modern, handcrafted floors that are low-emitting, long-lasting and sustainably sourced. Every tree is carefully selected from rapidly renewable sources and is responsibly manufactured. We use only environmentally friendly components, from our adhesives to our finishes, many of which are ZERO VOC!

DOCUMENTATION

Explore comprehensive guides, installation manuals, care tips, and FAQs to ensure a seamless and enduring experience with our exquisite hardwood floors. Whether you’re a seasoned DIY enthusiast or a professional installer, our documentation is tailored to provide you with the expertise and insights you need.

CARE & MAINTENANCE

Preserve your investment in high-quality Garrison Collection hardwood, laminate or vinyl flooring for years to come. Download detailed care and maintenance tips for each Garrison Collection line here.

INSTALLATION

Whether hardwood, vinyl, or laminate, proper installation is imperative to the longevity of both the appearance and performance of your new Garrison Collection flooring. Download detailed installation procedures and tips for each Garrison Collection line here.

WARRANTIES

From traditional engineered hardwood to its modern vinyl counterpart, rest easy choosing the Garrison Collection with the full confidence of our industry-leading warranties. Download full warranties for each Garrison Collection line here.

INTERNET SALES POLICY

To protect our customers, installers and the integrity of our brand, The Garrison Collection enforces a limited warranty addendum regarding internet sales within specific areas. View the applicable location and click on state/province-specific pages for further details.

GARRISON HARDWOOD FLOORING CATALOG

Explore a diverse collection of premium Garrison hardwood floors that seamlessly blend style and substance. From timeless classics to contemporary marvels, each floor is meticulously crafted to elevate your space. Browse through an array of rich wood tones, textures, and finishes, and discover the perfect foundation for your home’s aesthetic.

ALLORA HARDWOOD FLOORING CATALOG

Immerse yourself in the timeless elegance of Allora’s premium Italian hardwood floors, meticulously crafted to redefine sophistication in your space. From rich textures to impeccable finishes, each plank tells a story of unparalleled quality and aesthetic refinement. Explore our catalog to discover a world of superior craftsmanship, bringing the essence of Italy to your home.

GARRISON RESILIENT FLOORING CATALOG

Explore a diverse collection of premium Garrison resilient floors that seamlessly blend style and substance. From timeless classics to contemporary marvels, each floor is meticulously crafted to elevate your space. Browse through an array of rich wood tones, textures, and finishes, and discover the perfect foundation for your home’s aesthetic.

GARRISON BLOG

Visit our blog to learn about a wide range of topics covering hardwood, vinyl, and laminate flooring, and more. From installation and maintenance tips to featured projects and design inspiration – you have questions and we have the answers!